If you are struggling with a poor-quality connection on a particular network, we advise you manually search and select a different network. You will only be able to get an internet connection on the network(s) we offer a service on.
To look at this, follow these steps:
1. Go into your Settings.
2. Click "Network and Internet" > "Mobile Networks".
3. Select which eSIM you would like to change the Network for.
4. De-select the "automatic select network" option.
5. This should bring you to a screen with all the available networks in your current area.
6. You are now connected to the selected network.
If you experience any issues please contact eSIMzero support
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